About the workshop
Listening with your Eyes helps develop skills of empathy, insight, listening and trust-building, particularly in the arena of Health and Care.
Suitable for all experiences, Listening with your Eyes explores practically the many ways in which we make connections, with the emphasis on the non-verbal. It looks at the impact of body language, mood, eye-contact, touch, and gesture, and shows how tone of voice can change the meaning of the words we say. The workshop offers an opportunity for participants to see the powerful effect of non-verbal techniques, and their benefit in helping us make real and honest connections – particularly with those living with dementia.
The workshop is led in a supportive and playful way. Our aim is for everyone to learn through their own discovery; to feel for themselves, to see with their own eyes and so to empathise with others more easily.
Who is it for?
Listening with your Eyes has proved invaluable to a wide range of professions for whom connection with the public is central, in particular those working in the Health and Care sector: past participants include care home staff, GPs, nurses, police, family support workers, bereavement counsellors, occupational therapists, CAB advisors, teachers, receptionists and transport drivers.
Benefits and learning outcomes
As England develops Sustainability and Transformation Plans (STPs) across Health and Social Care, person-centred care is a uniting thread amongst the sectors. Listening with your Eyes enables individuals and organisations to develop sustainable habits of person-centred care through experience, education, engagement and entertainment. It offers a range of tools and techniques not ordinarily gained in short workshops that support the implementation of good practice in person-centred care, providing practical and effective training tools to develop caring habits and increase wisdom.
• Teaches empathy, deep listening, insight, and trust, which feed into the Compassion in Practice 6Cs - care, compassion, courage, communication, commitment and competence.
• Encourages positive communication without words that is physical, honest, clear and caring.
• Teaches confidence in reaching and connecting with people living with dementia~
• Enables the development of sustainable, good practice habits of person-centred care
• Shares ways of creating a calm and caring atmosphere in the workplace
• Links with Care of Older Adults Section 3.05 of the RCGP Curriculum Module, and the MRCGP syllabus for trainee GPs.
• Encourages a caring culture and increasing the person-centred capacity of an organisation
Course size: Maximum 20 participants
Duration: 2 hours
To book: contact us on 01905 312921 or via our Contact Form