Vamos was invited to deliver two training workshops last week by NHS Dudley Clinical Commissioning Group.
Participants came from throughout the group, working in a wide range of roles from Communications to Finance, IT and Information Governance. The aim of the Listen with your Eyes training was to ensure for the staff that patients are at the heart of their care.
The sessions, led by Rachael Savage, focussed on non-verbal communication, empathy, listening, insight and trust-building.
Helen Codd, Engagement Manager for Dudley CCG commented, “I was totally in awe and inspired by the work you do and the messages and lessons we learn – everything is done so beautifully, so carefully and is full of energy and enthusiasm. By taking time out to reconnect and learning to value and trust each other, we can be better together.”
Vamos would like to thank everyone who attended the workshops for being so welcoming and focussed, and Dudley CCG for hosting such a positive event.